APA Style
TJIPTONO, Fandy. (2000).
Prinsip Prinsip Total Quality Service (1st edition).
Yogyakarta:
Andi.
Chicago Style
TJIPTONO, Fandy.
Prinsip Prinsip Total Quality Service.
1st edition
Yogyakarta:
Andi,
2000.
Text.
MLA Style
TJIPTONO, Fandy.
Prinsip Prinsip Total Quality Service.
1st edition
Yogyakarta:
Andi,
2000.
Text.
Turabian Style
TJIPTONO, Fandy.
Prinsip Prinsip Total Quality Service.
1st edition
Yogyakarta:
Andi,
2000.
Print.