APA Style

Service Quality and Satisfaction. (2008). Indonesia: Elex Media Komputindo.

Chicago Style

Service Quality and Satisfaction. 1st edition. Indonesia: Elex Media Komputindo, 2008. Text.

MLA Style

Service Quality and Satisfaction. 1st edition. Indonesia: Elex Media Komputindo, 2008. Text.

Turabian Style

Service Quality and Satisfaction. Indonesia: Elex Media Komputindo, 2008. Print.