APA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. (2007). Service, Quality, dan Satisfaction (1st edition). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. 1st edition Yogyakarta: Andi, 2007. Text.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. 1st edition Yogyakarta: Andi, 2007. Text.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality, dan Satisfaction. 1st edition Yogyakarta: Andi, 2007. Print.