APA Style
MARTIN, William B. (2005).
Quality Customer Service : cara jitu memikat hati pelanggan .
Jakarta:
PPM.
Chicago Style
MARTIN, William B.
Quality Customer Service : cara jitu memikat hati pelanggan.
Jakarta:
PPM,
2005.
Text.
MLA Style
MARTIN, William B.
Quality Customer Service : cara jitu memikat hati pelanggan.
Jakarta:
PPM,
2005.
Text.
Turabian Style
MARTIN, William B.
Quality Customer Service : cara jitu memikat hati pelanggan.
Jakarta:
PPM,
2005.
Print.